Fitbit Surge

Fitbit Surge

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4

Not love at first sight, but...

Do I love the Fitbit Surge? Yes, I do. But it wasn’t love right out of the box ... As a longtime Fitbit user, I was really excited to see them step up and offer more in-depth activity tracking. Sure, the watch face is a little bigger than other models, but it’s easy to read, the buttons don’t push themselves, and it has a nice, sporty feel to it. The Surge offers so much information in its 1 ¼ inch X 1 ¼ inch square. The best part of my runs now is when I get to wave the flag when I am finished. From there, it literally offers all of the information I’m interested in. Time, mileage, average beats per minute, average pace, calories, steps, and elevation gain. Just a warning: part of my love story with the Surge is that the estimated calorie burn appears to be rather generous. I love the Surge a little less during yoga because, quite honestly, it goes from a sleek interface to one clunky gadget while I’m trying to fold myself into shapes even a bath towel wouldn’t tolerate. But I’m not so sure I’d be comfortable wearing any watch during yoga. This toy boasts all the great features of any smart device, all while being intuitive and user friendly. I decided not to receive any smartphone notifications (less to run away from), but when I got them on the app, notifications soon became the problem. It’s a thing: you’ll get friend requests from your other Fitbit wearing friends. This bodes well if you are the competitive type. However, I’m quick to ignore the requests so I can get my 10,000 steps in peace, instead of having to adjust my life goals to include having to destroy Ted-from-Accounting’s step record. Perhaps that’s your cup of tea, and you’ll be playing on the app all day long. Go for it, it works just fine. Beyond activity tracking and software, I can also share that the battery is reliable and long-lasting. This is what I value most in a battery! The Surge doesn’t have any surprise untimely deaths. I charge it about every five days. Getting too close to seven days without a charge would be too plain dangerous for my taste. The app’s interface also contains lots of activities, reliable alarms, easy-to-access daily stats, and a timer that actually only comes in handy while I’m cooking. I have all my bases covered in terms of tracking needs, and its design is both generous and durable! This is much appreciated as 90% of my runs involve unexpected thuds, bonks, and brushes with death. I cannot promise it will survive a steamroller, but after tripping over myself for the last month, I am delighted by its resilience. The love story continues to unfold, save the occasional quarrel, but I’m convinced the Surge is a force to be reckoned with. But then again, with all of my newfound data, so am I.

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Courtney Gardner

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top negative review

4

Not love at first sight, but...

Do I love the Fitbit Surge? Yes, I do. But it wasn’t love right out of the box ... As a longtime Fitbit user, I was really excited to see them step up and offer more in-depth activity tracking. Sure, the watch face is a little bigger than other models, but it’s easy to read, the buttons don’t push themselves, and it has a nice, sporty feel to it. The Surge offers so much information in its 1 ¼ inch X 1 ¼ inch square. The best part of my runs now is when I get to wave the flag when I am finished. From there, it literally offers all of the information I’m interested in. Time, mileage, average beats per minute, average pace, calories, steps, and elevation gain. Just a warning: part of my love story with the Surge is that the estimated calorie burn appears to be rather generous. I love the Surge a little less during yoga because, quite honestly, it goes from a sleek interface to one clunky gadget while I’m trying to fold myself into shapes even a bath towel wouldn’t tolerate. But I’m not so sure I’d be comfortable wearing any watch during yoga. This toy boasts all the great features of any smart device, all while being intuitive and user friendly. I decided not to receive any smartphone notifications (less to run away from), but when I got them on the app, notifications soon became the problem. It’s a thing: you’ll get friend requests from your other Fitbit wearing friends. This bodes well if you are the competitive type. However, I’m quick to ignore the requests so I can get my 10,000 steps in peace, instead of having to adjust my life goals to include having to destroy Ted-from-Accounting’s step record. Perhaps that’s your cup of tea, and you’ll be playing on the app all day long. Go for it, it works just fine. Beyond activity tracking and software, I can also share that the battery is reliable and long-lasting. This is what I value most in a battery! The Surge doesn’t have any surprise untimely deaths. I charge it about every five days. Getting too close to seven days without a charge would be too plain dangerous for my taste. The app’s interface also contains lots of activities, reliable alarms, easy-to-access daily stats, and a timer that actually only comes in handy while I’m cooking. I have all my bases covered in terms of tracking needs, and its design is both generous and durable! This is much appreciated as 90% of my runs involve unexpected thuds, bonks, and brushes with death. I cannot promise it will survive a steamroller, but after tripping over myself for the last month, I am delighted by its resilience. The love story continues to unfold, save the occasional quarrel, but I’m convinced the Surge is a force to be reckoned with. But then again, with all of my newfound data, so am I.

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Courtney Gardner

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3

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Great battery, but uncomfortable design

A Fitbit that does everything, that’s what caught my attention with the Fitbit Surge. As a previous Fitbit charge user I was really excited to see what the Charge’s much more refined big sibling had to offer. And to be quite honest, it was not that exciting, I’m obsessed with new gadgets but I’m very critical and if it is not something that is really going to make my life easier and look good then I’m not going to like it. The Fitbit surge looked promising, I could check my heart rate, see how many stairs I climbed, how far I ran (I do not actually run…), how many calories I burned and so much more! The most important feature to me is the heart rate monitor, I’m obsessed with this feature, it’s a lot of fun to watch and to check out the graph on the FitBit app. One thing I noticed is that when I had my Red Bulls throughout the day, my heart rate seemed to elevate a little. That would worry some people but I took it as a challenge, when I was at the gym I made it my goal to stay in the “Fat Burn” range on the Fitbit app which really motivated me to make sure I continued moving. Another feature I was really excited for, getting text notifications on my wrist, I’m terrible at checking my phone and having the little reminder on my wrist was awesome and kept me on track. The Fitbit Surge is full of cool features for runners but I do not run, ever, so those features did not really apply to me. And the other features like the pedometer and stair counter were cool to look at but that really does not translate into activity for me, also, I hardly walk up stairs and I could tell that the Fitbit was counting me climbing in and out of my truck as climbing stairs. The Fitbit software and user interface could use some serious work in my opinion, the screens seem clunky to me and they are not really visually pleasing. Being that I was previously an Apple Watch user I was expecting something that could compete or at least keep up and the FitBit does not, the black and white display with little icons made out of square pixels is not pleasing at all. I think Fitbit was going for something simple, but in this case I feel that they have over simplified things and it caused the interface to be disappointing. The Fitbit app however is great and it has improved drastically since I was a Fitbit charge user, everything is laid out in nice way, the graphs are easy to read and informative and there is so much information that can quickly be accessed. If Fitbit can figure out how to integrate more of the features of the app into the watch they will have a real winner in their lineup. The battery life is where the Surge excels over both the Apple Watch and the Fitbit Charge, I was expecting to have to take the Fitbit Surge off each night and set it on the charger but it held on for 5 days on a full charge, that to me is the most important feature and Fitbit absolutely blew me away with the battery life. The physical design of the Surge itself leaves a lot to be desired, if I could use one word it would be “clunky.” The band is wide and where the band and watchface meet is an odd shape with a strange bend in it that doesn't allow the Surge to comfortably sit on my wrist. Comparing to an Apple Watch, the Apple watch is far more comfortable and sleek, I can wear an Apple Watch all day every day without noticing it’s even there. With the Surge I found myself having to take it off throughout the day, sometimes I need to stick my arm in small spaces and the Surge would prevent that from happening, I also found that the band material is far less comfortable than any other wearable or watch that I have ever worn, it is hard and the clasp is large, leaving my wrist sweaty and uncomfortable with indents from the clasp.

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3

Brett Wray

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Not love at first sight, but...

Do I love the Fitbit Surge? Yes, I do. But it wasn’t love right out of the box ... As a longtime Fitbit user, I was really excited to see them step up and offer more in-depth activity tracking. Sure, the watch face is a little bigger than other models, but it’s easy to read, the buttons don’t push themselves, and it has a nice, sporty feel to it. The Surge offers so much information in its 1 ¼ inch X 1 ¼ inch square. The best part of my runs now is when I get to wave the flag when I am finished. From there, it literally offers all of the information I’m interested in. Time, mileage, average beats per minute, average pace, calories, steps, and elevation gain. Just a warning: part of my love story with the Surge is that the estimated calorie burn appears to be rather generous. I love the Surge a little less during yoga because, quite honestly, it goes from a sleek interface to one clunky gadget while I’m trying to fold myself into shapes even a bath towel wouldn’t tolerate. But I’m not so sure I’d be comfortable wearing any watch during yoga. This toy boasts all the great features of any smart device, all while being intuitive and user friendly. I decided not to receive any smartphone notifications (less to run away from), but when I got them on the app, notifications soon became the problem. It’s a thing: you’ll get friend requests from your other Fitbit wearing friends. This bodes well if you are the competitive type. However, I’m quick to ignore the requests so I can get my 10,000 steps in peace, instead of having to adjust my life goals to include having to destroy Ted-from-Accounting’s step record. Perhaps that’s your cup of tea, and you’ll be playing on the app all day long. Go for it, it works just fine. Beyond activity tracking and software, I can also share that the battery is reliable and long-lasting. This is what I value most in a battery! The Surge doesn’t have any surprise untimely deaths. I charge it about every five days. Getting too close to seven days without a charge would be too plain dangerous for my taste. The app’s interface also contains lots of activities, reliable alarms, easy-to-access daily stats, and a timer that actually only comes in handy while I’m cooking. I have all my bases covered in terms of tracking needs, and its design is both generous and durable! This is much appreciated as 90% of my runs involve unexpected thuds, bonks, and brushes with death. I cannot promise it will survive a steamroller, but after tripping over myself for the last month, I am delighted by its resilience. The love story continues to unfold, save the occasional quarrel, but I’m convinced the Surge is a force to be reckoned with. But then again, with all of my newfound data, so am I.

... Read More

4

Courtney Gardner

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